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Choosing the right Amazon marketing agency can be the difference between becoming a thriving seller on Amazon or one that flops.
Do you know why I say so?
A pool of more than 2.5 million sellers fights for the attention of Amazon’s customers. Out of this, only 10% generate annual sales of more than $100,000.
Only a few sellers make a great income on the platform.
Are you a seller struggling to attract buyers on Amazon? Would you like to increase your store’s reach and drive more revenues?
By partnering with a top Amazon marketing agency, you can improve the visibility of your store, reach more buyers, and drive sales.
Below, you’ll find my recommended steps on how to choose a top Amazon marketing company to grow your store business on the platform.
Know Your Goals and Desired Outcomes
A marketing agency won’t re-invent your store on Amazon.
They’ll work with you to achieve your goals and realize your business outcomes.
If you, the store owner, fail to define what those goals and outcomes are, how can a marketing agency perform magic and turn you into an overnight success on Amazon?
It doesn’t work that way.
To help you get started, let’s explore some scenarios when you should hire an Amazon marketing agency.
Example #1: Rank your products higher in Amazon search
I’ve already mentioned that Amazon has over 2.5 million sellers.
But that’s nothing close to the number of products vying for your potential customers attention and credit cards on the e-commerce site.
According to Retail Touchpoints, more than 353 million different products for sale on Amazon.
With so many stores and products, your store basically doesn’t exist unless it ranks well in Amazon’s search.
Let’s assume you sell belly button rings and someone goes on Amazon to search for it:
This search term alone produced over 96 different products on Amazon’s first search results page that included about 12 stores.
What if your store isn’t one of them?
Your goal should be to improve Amazon SEO.
The higher your rankings, the more visibility you have with Amazon’s customers. And more visibility equals more sales.
As you see in the screenshot above, an excellent way to achieve this is to ensure your store and product descriptions are optimized with relevant keywords.
Is this why you’re looking for an Amazon marketing agency?
Then, consider one with a battle-tested SEO-driven content marketing program, as both store and product descriptions are forms of well-targeted content creation.
Example #2: Promote your Amazon products on Amazon
Let’s keep using our belly button ring example.
This time, assume you’ve optimized your store and product descriptions, adhering to all Amazon SEO requirements.
Despite this, it’s possible to still have other sellers with similar products on Amazon rank higher than you. You can expect this because Amazon has several ranking factors.
For instance, see the first product listed for the belly button ring we searched earlier:
This product was promoted to the very first position on Amazon search results page. The store spent money to get their ad to the top of the list. It’s pay to play.
That’s why it has a “Sponsored” label.
This scenario shows that you can promote your products on Amazon to reach targeted buyers based on different criteria like search terms, locations, age range, etc.
If this is your goal, the outcome would be to skip the queue and reach potential buyers on Amazon.
Amazon has an entire ad network that you can now access. Like any ad network, it requires a ton of setup and lots of ongoing attention if you want to make a decent profit.
An Amazon marketing agency is ideal for this type of work. You already have your store and products, you just want an experienced team to run your ads for you.
Will an agency add to your total costs instead of running the ads yourself? Yes. But the ads will also perform a lot better. The agency will easily pay for itself.
So if you have either of these two goals, I highly recommend working with an Amazon marketing agency.
So, what characteristics should you look out for when choosing one?
6 Characteristics That Make a Great Amazon Marketing Agency
Below are six characteristics you’ll find in exceptional Amazon marketing agencies.
1. Demonstrated knowledge of the Amazon marketplace
Marketing your store and products on Amazon has its best practices.
It also has its dos and don’ts.
To determine if an Amazon marketing agency knows and puts them into practice, check if they have practical knowledge of how the Amazon marketplace works.
Exceptional Amazon agencies share these best practices in the form of how-to guides and training resources, showing how to drive more sales on Amazon:
2. A team of experts
Marketing, on its own, won’t do all the heavy lifting required to turn your Amazon store into a thriving business.
Other essential things like proper store setup, products’ listing optimization, brand-specific creatives, PPC management, and others must go into the equation.
And you won’t achieve all that with a one-person team.
Hence, a characteristic of great Amazon marketing agencies is that they work with a diverse team of experts.
3. A process for implementing their core service
In the agency world, a battle-tested process makes all the difference. It’s the only way to deliver reliable results with new clients.
Without a solid process, working with an agency is like rolling the dice. Sometimes it works, sometimes… it doesn’t.
Successful agencies will customize processes based on your unique needs but they should have a solid core with a proven track record.
For my team at Neil Patel Digital, we’ve developed a comprehensive program to help Amazon sellers drive traffic to their stores and product pages.
4. An impressive clients’ portfolio
Before you choose an agency, it’s important to examine who they’ve worked with in the past.
You’ll find this in their clients’ portfolio.
This is also a critical characteristic to check for, as it gives you a sense of the type of companies the agency typically works with.
Great Amazon marketing agencies take it one step by having an impressive portfolio of clients.
5. Great company culture
When choosing an agency, most people omit the company culture of an agency they want to partner with.
Working with an Amazon marketing agency is usually a long-term partnership. If your beliefs are not aligned, you face the possibility of running into problems in the future.
To avoid this, choose an agency with a great company culture with similar values as your own.
6. Customer testimonials
Before you choose an Amazon marketing agency, take a moment to look out for testimonials they’ve received from past and present clients.
This gives you an idea of what people think and feel about their services. It also helps you to see if what the agency offers is worth the fee.
How to Work With an Amazon Marketing Agency
Working with an Amazon marketing agency follows a series of steps. And you should adhere to them to ensure a smooth partnership.
For great agencies, expect go through the following steps:
1. You’ll fill an inquiry form
When you visit the agency’s website, the first step is to fill their inquiry or contact form.
There’s usually forms for basic information about your business.
It’s also the first opportunity to share what your needs are and how you want them to help you.
For any well-run agency, you should hear back from them within 24 hours. If it takes longer than that, proceed with caution.
2. Discovery session
Experienced Amazon marketing agencies will want to do a one-on-one consultation session.
You should expect this, as it gives you the opportunity to share your needs and talk directly with a marketing expert.
3. Research and strategic recommendations
No two business cases are 100% identical.
Great agencies take what you share with them from the first call and perform in depth research to come up with recommendations unique to your Amazon store.
Usually, a second call will get scheduled to go through everything.
4. A Proposal and contract
By going through the recommendations delivered to you by an agency, you’ll gain more clarity if working with them is a good fit.
Right after this, you’ll usually receive a proposal and contract that sets the terms for working together.
5. Official client onboarding
Project management plays a very essential role when working with an Amazon marketing agency.
To ensure both parties have an understanding of who does what and when, excellent agencies would take you through an official client onboarding process.
Over this process, you’ll get to know who is your account manager (the expert overseeing your project) and get a full scope of the project, deliverables, and timelines.
How to Find The Right Amazon Marketing Agency For You
So far, I’ve walked you through the characteristics and steps to working with an Amazon marketing agency.
But one question remains, how do you find an agency that is right for you?
The first step is to always know your goals.
The next step is to choose an agency with expertise in the area you need help with.
To help you, we profiled the top Amazon marketing companies and what they excel most at.
The 5 Top Amazon Marketing Agencies
#1 Neil Patel Digital — Best for Store and Product Content Marketing
With SEO-driven content marketing, you can score higher Amazon SEO points by optimizing your store and product descriptions.
In turn, your store and products will become more discoverable with higher rankings when potential customers search on Amazon, as you saw in the example above.
It’s been ages since you could get away with one good photo and a basic product description. These days, you need a host of professional photos, videos, optimized descriptions and titles, comparison tables, FAQs, and detailed descriptions that address every objection in the market.
This is a core part of the offering at Neil Patel Digital:
Companies from across the world, from startups to enterprise brands, trust Neil Patel Digital.
#2 Thrive Agency — Best for Amazon PPC
When potential buyers research products or services on Amazon, a whopping 64% of them don’t click beyond the 1st three results.
To get your store and products in those top positions, you may need to use sponsored posts on Amazon.
Another name for this is Amazon PPC.
Thrive Agency is a company with over a decade of experience in this area:
This company has over 150 five-star reviews across Google, Facebook, and Clutch with Amazon-specific case studies.
#3 Vertical Rail — Best for Amazon Account Management
Your Amazon store account health, product deactivations, shipping performance, intellectual property violations, and several others have a direct impact on how well your marketing performs on Amazon.
Vertical Rail is the agency I recommend to ensure you’re 100% compliant on Amazon and reach your marketing goals:
This agency has great case studies on how to run your Amazon store more efficiently.
#4 Voice SEO – Best for Amazon Echo and Voice Search Optimization
This trend could be the next big marketing opportunity. And with big marketing opportunities like this, you can make a bundle if you get in early.
Voice SEO is the agency you can turn to for this:
TopSEOs, an agency ranking domain, ranked Voice SEO as its number one company for voice search optimization, and they have accreditations to demonstrate their expertise.
#5 Voy Media – Best for Amazon Social Media Marketing
Most successful Amazon sellers turn to social media to engage their target audience with the ultimate goal of driving traffic to their store and product pages.
If you want to take advantage of social media to drive sales for your Amazon store, Voy Media is great for that:
This agency combines strategy and creativity to help Amazon sellers drive sales on Amazon via various social media platforms.
Do You Really Need to Hire An Amazon Marketing Agency?
Yes, and I’ll tell you why.
To give your business a chance, standout from the crowd, and get found on Amazon when potential customers search for things you sell, you’ll need marketing.
And that’s where hiring an Amazon marketing agency comes in.
Whether you want higher rankings or want to run profitable Amazon PPC ads, get an expert that knows what they’re doing. There’s too much competition on Amazon to do it all yourself.
Almost everyone uses email.
But here’s the sweet part.
The people you’re trying to reach or retain already have active email addresses. Heck, most of them used or would use one to sign-up for your service or product.
If you can get into (and stay) in people’s inbox, you can make a ton of money. Data shows companies can generate $38 for every $1 email investment.
Unfortunately, getting into an inbox is not a stroll in the park.
Now that’s where the best email marketing companies come in.
These companies will help you to strategize, collect relevant email addresses, create, and manage email marketing campaigns that drive business growth.
How do I know this?
Our team at Neil Patel Digital vetted hundreds of email marketing companies based on their brand reputation, client portfolio, ratings, and their areas of expertise.
The very top email agencies you can trust. Not only would they get you into the inbox of your ideal customers, but these companies can keep you in there till you turn prospects into brand advocates.
The 5 Top Email Marketing Companies in The World
- Neil Patel Digital – Best for email content
- Inbox Army – Best for full-service email management
- Fix My Churn – Best for SaaS onboarding email and churn
- Action Rocket – Best for custom HTML & CSS enterprise email
- SmartMail – Best for ecommerce email marketing
I’m confident the best email marketing companies listed above and reviewed below are reliable because of their proven track records.
Hire any of them, according to your needs, and they’ll help you to turn email marketing into a growth channel for your business.
Without further ado, let’s explore each of these companies and see for yourself why we consider them the very best.
#1 Neil Patel Digital – Best For Email Content
Email marketing is effective, no doubt. But it has its downside too.
According to two different studies, between 0.19% and 0.52% of your email subscribers would unsubscribe per email you send.
Now, guess what was one of the top three reasons found Jilt, an email marketing software, responsible for why people unsubscribe from emails?
In other words, irrespective of how excellent your email marketing strategy is, writing killer emails that resonate with your prospects and keeps you in their inbox requires excellent content.
And that’s where we, Neil Patel Digital, come in. It is also why clients, from startups to enterprise brands, love working with us.
Email is also an excellent channel for content distribution.
However, he quality of content has to be amazing. If not, your unsubscribes will tank the ROI of your email campaigns.
Again, this is one area we stand out from the crowd.
At Neil Patel Digital, our email content service starts by producing engaging content your customers and prospects will love.
Then, we use email marketing as one of the channels to promote it:
You can check out Neil Patel Digital’s content services here.
#2 InboxArmy – best for full-service email management
For in-house teams looking for rapid email marketing turn around, InboxArmy comes highly recommended.
As a full-service email management company, InboxArmy offers a spectrum of services, including email templates’ design, custom coding, and 360-degree email marketing management:
This agency offers volume-based pricing for companies and white label services for fellow digital marketing agencies, which goes to prove their experience.
And they serve clients from government agencies like Texas Health Resources, to companies such as LandCentral, Airbnb, Jockey, and several others.
#3 Fix My Churn – best for SaaS onboarding email and churn
When it comes to email marketing, Software as a Service (SaaS) brands have special needs.
First, when new trial users sign-up, they need excellent email onboarding sequences to convert them into happy, paying customers.
And if an existing customer stops using your product or wants to churn, you can retain them with relevant churn email.
Fix My Churn specializes in these two areas:
Fix My Churn collaborates with tech companies with a monthly subscription business model.
The company applies top-notch SaaS copywriting skills to craft relationship-based email sequences to keep customers happy.
#4 Action Rocket – best for custom HTML & CSS enterprise email
Action Rocket needs no introduction in the enterprise email marketing sector.
This company even partners with the top email marketing software brands like MailChimp, Litmus, and Campaign Monitor to drive innovation in the email space.
Action Rocket has years of experience strategizing and executing custom HTML and CSS email and CRM development programs for enterprise companies:
Founded in 2011, the company works with a knit-team of experienced developers who are excellent at strategy, design, and coding of complex and customized email programs.
And their clientele speaks for themselves, including the BBC, Marks & Spencer, Global Radio, and many others.
#5 SmartMail – Best for eCommerce email marketing
SmartMail is the Done For You (DFY) email marketing company that comes highly recommended by ecommerce businesses.
This company handles everything ecommerce email marketing for online stores. And excel most at launching campaigns based on automated triggers.
Across the customer lifetime cycle, SmartMail is exceptional at strategizing and executing optimized email marketing campaigns for ecommerce businesses.
And they have a track record and excellent results to show.
SmartMail has generated over $187 million in revenues for ecommerce brands via email, sent billions of emails, and serve over 87 businesses, including Skechers, French Connection, Cotton:On, and others.
5 Characteristics That Make a Great Email Marketing Company
What characteristics make an email marketing company great?
They are as follows.
1. Well-versed in content creation
Most companies get buried in strategizing and outlining plans for email marketing.
What they wrongly relegate to the backseat?
The quality of your email’s content goes a long way in determining how effective your email marketing campaigns would be.
A fundamental characteristic of the top email marketing company is to focus on creating engaging content to power your email campaigns.
And a world-class email company will help you blent top-tier content with amazing promotions to also get the conversions that you need. Great companies blend the two seamlessly.
2. An Impressive Portfolio
An email marketing company that claims to be among the best must have something to back that claim up.
One of such things is their client portfolio.
Who have they implemented a series of email marketing campaigns for? Were those campaigns successful?
Anyway, you don’t even need to ask a top email marketing company those questions, as you’ll find the answers in their clients’ portfolio.
And looking out for this portfolio-displaying characteristic in top email marketing also does you good.
It helps you to see who they have helped and to decide if they’ll be a good fit for your company.
At Neil Patel Digital, we have a clients you may recognize.
3. Thought Leadership
In its 40 years of existence, email marketing has evolved tremendously.
What worked yesterday may not work today. And even if it does work, it may require a different approach.
Due to the always-evolving nature of trends and modern strategies applicable to email marketing, top companies must keep pace with these changes to deliver the best work.
Thought-leadership is how the top email marketing brands keep such needed pace with the industry.
And they do this by sharing new learnings, experiments, emerging strategies, and tactics publicly to retain brand reputation among other professionals.
So, you should do some research and look out for this characteristic, as it is an excellent way to spot a top email marketing company.
4. Real Life Testimonials
Anyone can claim to be the best, but it is what others say about them shows their competence most.
In the business setting, you’ll find how past and existing clients feel and say of a company’s work in the testimonials they leave behind.
The truth is executing a successful email campaign that drives growth for a company is hard.
A notable characteristic of the top email marketing company is the real-life testimonials they receive from clients for their work publicly.
5. A Diversified Team of Experts
A lot of thought goes into a successful email marketing campaign.
From strategy to the acquisition of email addresses, selection of email marketing software, email copywriting, and campaign management, they all require some different kind of expertise.
Established email marketing brands are never a one-person show. It is usually a team of experts, collaborating to drive results.
And that’s one characteristic of top email marketing companies: Displaying the entire team that works to plan, execute, manage, and optimize email campaigns:
What to Expect from a Great Email Marketing Company
Ultimately, an exceptional email marketing company to help you turn email into a real business growth channel that:
- Nurture prospects into customers
- Facilitates customer relationship management
- Turns email marketing into a reliable content medium.
But to get to these benefits, there are steps to expect before you start working with one. Some of the most notable ones are what follows.
1. A discovery session
As you saw in the review and categorization of the best email marketing companies based on their areas of expertise above, not all can serve all clients across all industries.
To determine if they can solve your specific problems, excellent email marketing companies start by getting to fill an inquiry form.
Filling this inquiry form allows you to share your challenges and business goals related to email marketing.
After filling this form, expect a discovery session where an expert would talk one-on-one with you to understand your needs better.
2. Research & strategy recommendations
A discovery call allows the company to gain more clarity and context about your business needs relevant to email. But, don’t expect them to propose a solution right off the bat.
Top email marketing brands would typically use what you shared with them to delve into research.
From there, they can make sense of how to tackle your challenges and identify the best possible strategies they can deploy to work with you.
Expect to receive a summary of their research and recommendations via email or another call, which usually ends with deciding if you’re fit to work together.
3. A contract with project deliverables
If everything goes well up to this point, and you like their recommendations, expect a contract that outlines what a top email marketing company would do, and what it’ll cost to work with you.
This contract also outlines project timelines and deliverables, legal requirements to work together, and your expected investment.
4. Client onboarding
If the contract, project scope, deliverables, pricing, and others look good, exceptional email marketing companies would have a custom onboarding process to initiate the process of working with your company.
This onboarding process will help you and the company to establish an understanding of how to manage your product, and any other thing necessary for a smooth working relationship.
Start Email Marketing from Day One
Don’t make the mistake of starting email marketing later on.
Most businesses recognize the need for social media, SEO, content marketing, and others early on, but they leave emails to the backseat because it is not trending.
Well, you shouldn’t.
A few reasons to take start email marketing from day one are:
Marketers who used email marketing to segment their audience said they saw a 760% increase in revenue.
Whether you do email yourself and get help from one of the top email companies, get started today.