Thursday, October 1st, 2020

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Digital Strategy Consulting

Businesses have always enjoyed a comfortable position when it comes to planning and preparation. 

Sadly, this isn’t the case anymore.

Due to the competitive digital landscape, business owners need to chalk out entire outlines, strategies, and implementation within weeks – or even days. 

So if you can’t keep up with this accelerated pace, somebody else will.

The best way to stay ahead in the competition? Having a carefully drafted digital strategy.

Think of the whole thing as the guiding light. 

Without it, companies will be stuck with their old-fashioned efforts and won’t be able to take advantage of moving online. Plus, a result-driven approach serves as the basis of digital strategy, which can be very beneficial for your company.

If you think that the ongoing pandemic has changed things, you‘re wrong. 

On the contrary, experts at DMEXCO predict that 70% of executives expect the pace of digital strategy to boost further during these unique times.

So yes, you do need a comprehensive digital strategy that works for you

And what better way to develop this other than enlisting the help of an expert digital strategy consultant who can do a broad set of activities, each of which is directed towards helping you meet your goals.

In this guide, our team at Neil Patel Digital will take you through the whole process of hiring the best consultant, along with the benefits of seeking a consultancy for your business.

Let’s begin!

5 Ways a Digital Strategy Consultant Can Help Grow Your Business

What is your primary objective for launching a business?

Profit and long-term growth, right?

Well, identifying your digital strategy is the most crucial aspect for attaining both goals. 

After all, it’s a high-level overview that defines and outlines where you are currently and where you would want to be. It also includes milestones set throughout a specific course of your journey, making it a reliable long-term plan.

Keeping this in mind, digital strategy consulting can help you recognize new technologies and services suitable for your platform. And hiring a consultant will make sure you‘re taking advantage of everything that’s out there and reaping the profits.

Boosting Efficiency and Increasing Margins

If there’s one thing that companies want, it’s consistent improvement in efficiency. Whether it’s targeting employee collaboration and performance or better delivery to customers and clients – everything counts. 

You’ll be able to jumpstart your company‘s efficiency with the help of a digital strategy consultant.

You see, being an expert gives them the knowledge to use cutting-edge digital tools that can ensure precise and fast communication within your company. The data they offer will be more accessible and polished. 

Plus, there’s zero risk of anything being lost or repeated due to clear and carefully designed strategies that have been optimized for efficiency.

Getting a consultant can be useful for streamlining client communication too. As a result, you can build long-lasting relationships by giving customers higher value for their investment.

Happier clients translate to higher profit margins and more referrals, so it’s only positives for your company.

Staying Relevant and Important

Turning digital means you‘ll have several competitors – nay, several tough competitors.

Entering a digital culture means your customers do everything digitally, from transactions to information gathering to investing. 

You can stay ahead in your niche industry by offering a unique product that no one else offers, but it still isn’t the endgame.

You have to go beyond your website, electronic device optimization, or implementing best SEO practices

A consultant will guide you with the digital changes that are happening around us, equipping you with the newest technologies as they arise, and incorporating the latest market developments into your business direction.

Essentially, the expert will make your business digitally competitive right from the start and establish you as a digital leader.

Give You the Biggest Bang for Your Buck

You must already be on the lookout for investments that can maximize ROI – or get rid of bad investments altogether.

But this isn’t a perfect world.

You have to be careful about the decisions you make and how you run your company.

Working with a digital strategy consultant does require investment, but it’s one that has a greater possibility to pay off – in fact, some might say it’s guaranteed too if you have the right man for the job.

They give you access to a lot of crucial information and are ready to do all the hard work to provide you high value in a short period. 

And not only that, you get a clear idea of the path you should take for your company to maximize your revenue and ensure success. 

Moreover, having a consultant also eliminates the need for other employees, hence, cutting down costs in the long run. This will then contribute towards a boosted ROI in the end.

Gaining New Partnerships

Partnerships with business and corporations are a necessity for long-term growth, no matter how old your business is.

In fact, you can transform your company vision and enter a new frontier in your niche if you choose your partnerships carefully. This, in turn, can relatively increase your customer base as well as present a lucrative alternative to going solo.

In other words, a consultant will point you in the right direction to become digitally competitive.

You might also receive invites from organizations that want to enter into a mutually beneficial partnership, and ultimately, achieve digital leadership. 

Let’s not forget there is also a possibility of turning your competitors into partners that can increase market demand and customer base as a consequence.

A Successful Digital Transformation

Remember all the dinosaur processes that will only be you down today? 

Digital transformation will help you bid farewell to all of them, as well as cut down unnecessary costs for employees, products, and services.

Since a consultant makes you more available and accessible for your customers, you’ll be able to maximize user experience, allowing you to climb to the top of your industry.

A digital strategy will lay down the stepping stones that you and your team can follow to become digital relevant.

How to Get Started With a Digital Strategy Consultant

Good digital strategy consultants have a similar style of working with the odd exceptions as they primarily focus their attention on your customer and company goals.

Hiring the Right Digital Strategy Consultant

Before choosing a specific candidate, you need to ask yourself the following questions:

  • Does digital technology impact the businesses you are in?
  • How could digital technology improve the way you add value to the businesses?
  • Is it possible for digital technology to change your target customer?
  • Does digital technology affect the value proposition to your target customer?
  • Can digital technology enhance enterprise capabilities, helping you differentiate your brand from your competition? How?

Look for a prospective consultant that can refine your understanding of the above questions further. In addition to this, you should ask to see a list of samples, references, reviews, and case studies to determine their competency.

Holding Meetings to Streamline Strategy Development

A consultant won’t be able to create a digital strategy for your company if they don’t have an in-depth understanding of your business.

So the first thing that they do is ask you a lot of questions to gain a clear understanding of how your business functions and its objectives. For instance:

  • Questions regarding your current benchmarks, overall goals, and objectives for every segment and as a whole.
  • Questions about KPIs and metrics that you used to measure performances.
  • Questions about tactics used to achieve your business goals and objectives and the marketing channels you used to attract customers.
  • Customer expectations.
  • Questions about platforms with the highest customer engagement.

Don’t shy away or get irritated by these probing questions. After all, your digital strategy shows you your current situation, tells you where you’re going, and devises ways to help you get there.

Chalking Out the Final Game Plan

After you answer their questions, you can expect the consultant to show you a cohesive strategy that has been tailor-made to suit your business needs.

The plan should include details about the following:

  • Media advertising, which includes TV commercials, streaming services, and so on.
  • Public relations that focus on strategies to increase visibility and publicity for your business.
  • Digital marketing, which includes local search, organic search engine optimization, advertising, and content marketing.
  • Direct response tactics like hyperlocal print advertising or geofencing – whichever is a better fit.
  • Possibility of future partnerships.

The expert will show you a proposed digital strategy or examples from previous client campaigns, and how they plan on moving forward with your campaign.

You can use this as an opportunity to evaluate the consultant’s work and skillset. Don’t be afraid to suggest specific tweaks and adjustments if you deem it fit.

Here’s what you can do:

  • Request performance data for evaluation purposes.
  • Carefully observe the campaign elements they consistently prioritize.
  • Identify knowledge gaps, holes, or weak points in the strategy.

Another alternative would be to pick a specific part of your business, such as advertising or content, and ask the consultant to build a strategy to accommodate a specific goal. This can be to increase sales for the worst-performing products, double the traffic within a month, etc.

Supplying the Necessities

If you’re happy with the consultant after analyzing their approach, the next step would be to provide them with necessary documents and give access to things that could help them implement the strategy effectively.

This includes an official agreement, brand content (brochures, flyers, images, logos, content), relevant photography (company photos, portraits of key people, location, office space, event photos), and social proofs.

The Final Implementation

Having your consultant create an effective digital strategy is crucial, yes. But it isn’t as important as its successful execution.

So just having a great strategy isn’t enough.

Your consultant should have the experience, expertise, and team back up to implement the strategy and produce results.

After execution, you should ask the consultant to collect, analyze, and provide you with useful insights about the launched campaigns. You can incorporate their suggestions and increase your budget to drive results, if required, as well.

Measuring the ROI of Digital Strategy Consulting Services

Consider this: How will you be able to conclude whether you‘re on the right path without knowing the ROI?

Luckily, figuring out the right KPIs for your business can help you measure the success of a business strategy.

The following are a few KPIs that allow you to analyze the overall performance of your digital campaigns:

Brand Engagement on Website

Your brand is necessary for building customer loyalty, creating a competitive advantage, and just… long-term survival.

It’s what distinguishes you from your direct competitors.

To properly measure brand engagement on your website, you need to consider the more refined KPIs that provide valuable metrics, such as:

  • Number of unique visitors
  • Number of return visitors
  • Popular pages and how customers get there
  • Total time spent on the website
  • Number of people registering for a specific offering

Traffic Source

Knowing where your customers come from is key to developing a powerful digital strategy since you know exactly what or who is driving visitors to your website.

For this purpose, you need to consider four main traffic sources:

  • Direct visitors who visit your website by typing the URL into their browser.
  • Referral visitors who ended up on your website after clicking a link on another website.
  • Organic visitors who arrived at your site after searching in a search engine.
  • Campaign visitors who visited your site via an advertisement or campaign.

Inbound Marketing ROI

Of course, you want to see a return on your investment.

However, it can be difficult to see the full potential and value of inbound marketing if you don’t have KPIs. For this purpose, consider the following formula:

ROI = (Sales growth – Marketing Investment) / Marketing Investment

Social Media Traffic

Social media is an integral part of every digital strategy. If your consultant doesn’t include it, know right away that they don’t know what they’re doing.

At the same time, simply creating accounts on popular social media platforms isn’t enough for success. In this case, the KPIs are as follows:

  • Number of leads generated from every social media channel.
  • Number of conversions generated from every social media channel.
  • Number of customers who reach out to your company via every social media channel.
  • Overall percentage of traffic that advance from social media channels.

Landing Page Conversions

You should check whether your landing page is sending your customer on the right path, which is why KPIs are crucial here.

The tricky part here is this metric is a little difficult to measure since the consultant may have a different goal for landing pages. Nevertheless, you can ask the expert to use Google Analytics to gain access to reports that help you measure organic traffic as well as per search traffic.

You can also make changes to your CTA, CTA buttons, revise written content, or add reviews and testimonials depending on the results generated after A/B testing.

4 Point Checklist For Finding the Right Digital Strategy Consultant

If you’re still figuring out how to find the right digital marketing consultant for your company, take a look at our short checklist to know where to start.

Familiarity With the Digital Landscape

Whether it’s setting short-term goals or long-term goals, the digital strategy consultant should have demonstrated knowledge about the market to think of strategies that can enhance your inbound marketing and outbound marketing efforts.

Creating a plan will always differ according to your business. For instance, some businesses require CRMs, while some need ERPs. The expert should know the right way to proceed to help you achieve your business objectives and streamline campaign processes.

We would highly recommend working with industry thought leaders who understand the digital world and have the credentials to back it up.

Processes to Develop and Execute Effective Digital Strategies

As mentioned before, knowledge of custom tools is important for delivering satisfactory results. More so, in the ever dynamic landscape of digital marketing.

You want to hire a consultant that uses relevant marketing techniques which include:

  • Content creation
  • Search engine optimization (SEO)
  • Social media marketing
  • Responsive web design

At Neil Patel Digital, for instance, we have an in-house SEO program powered by content marketing, that can be useful for enhancing the effectiveness of digital campaigns.

Combination of Experience and Expertise

While it’s true that you can find several freelance digital strategy consultants, your main lookout should be to identify the extent of their experience and expertise.

Yes, they say that they can triple your conversions, but do they have the brain and muscle to back their claims?

It’s best to work with seasoned professionals who understand your current marketing strategy and can identify weak spots that require improvement.

Broad Industry Knowledge and Diverse Portfolio

A digital strategy expert must have expertise across several different verticals. The idea here is to make sure the professional knows the technical foundations of different things where they can use their marketing know-how and promote your offerings.

The best way to ensure this is by choosing a consultant who has worked with diverse clients. Working with a reputable digital marketing agency, for instance, will give you access to a team with several specialties that can be beneficial for your campaigns and other operations.

Wrapping Up

Now more than ever, businesses had to adjust their plans and offerings to meet customer expectations.

Digital strategies that played out over the course of years may now be over in a matter of days, which is why hiring expert help can be useful to keep up with this dynamic arena. 

Having the right digital strategy consultant will ensure your company adapts smoothly to rapidly changing markets and remain ahead of your competition.

Thinking of the next steps? Get in touch with our experienced professionals here.

The post Digital Strategy Consulting appeared first on Neil Patel.

Contact Us Page Tips: Move From Blah to Yeah!

A visitor hits your website and wants to talk to you. What does that person start searching for?

Your Contact Us page.

It’s a page on your site that pushes visitors from browser to buyer.

Contact Us pages are among the most underutilized and misunderstood resources on the web today.

Some companies don’t use them at all, and those that do have them often push these critical pages to the back burner during website revision projects.

That stops today.

I’ll share a step-by-step plan you can follow to strategize and revise this lowly web page. And I’ll use plenty of examples to spark your creativity.

Let’s get started.

What Is a Contact Us Page?

Think of a Contact Us page as a sort of digital business card. Sure, it’s short and concise. But if someone wants to reach out to you, they’ll use this page to do so.

Contact Us pages often get lumped in with other critical website resources, including:

  • About Us pages: Use this resource to explain your company’s history, goals, and direction. If someone wants to know how you became a leader in your field, the data is ready to go.
  • Help pages: Customers with critical product or service questions lean on this page to get their answers.
  • Employment pages: Job seekers need private, protected spaces to learn more about open opportunities.

A Contact Us page is different because you’re telling people more about getting in touch with you.

Your page should also embody your brand and entice that click. If your Contact Us page is the blandest one on your website, you’re not alone. The best contact us pages contain some value proposition, even when they don’t have a lot of text.

Do You Need a Contact Us Page?

A Contact Us page can’t be skipped because it is a trust signal. Share location information and highlight your phone number and email, and you’ll demonstrate to wary consumers that they can reach you at any time.

Trust and transparency matter in marketing. Contact Us pages start the process.

Five Key Contact Us Page Elements

You know you need a Contact Us page. But you have no idea what to put on the page. Push past the writer’s block, and follow this recipe for success.

A converting Contact Us page contains these critical pieces:

  1. Your company name: Don’t beat around the bush. Use your full company name.
  2. Your physical address: This can get tricky for multi-location companies. Maps often solve the problem (and more on that in a minute). If you share only one address, use the one associated with your corporate headquarters.
  3. A map to your location: Google Maps hold immense power for marketers. When customers know where you are, even when they’re looking at a mobile device, your conversion rates can skyrocket. Boost that power by adding a Google Map to your Contact Us page.
  4. Your contact information: Include a phone number, email address, and a quick data-collection form. Customers need plenty of calls to action. Fight off spam with a CAPTCHA as well.
  5. Links to relevant pages: If you know customers have product questions, show them to your Help page. If you have plenty of job seekers, highlight that Jobs page.

Don’t be tempted to clutter up the page with more details and data. Keep things clean and streamlined with this list.

Build the Perfect Contact Us Form

If you’re looking for a way to streamline customer conversations, forms are key. If you build forms correctly, routing questions is a snap.

Your form could include several fields, including:

  • Name
  • Location
  • Current customer (Y/N)
  • Question
  • Email address
  • Phone number

You might be tempted to add all of these fields to your form. The more data you have, the better, right?

Not always.

When customers face a sea of questions, they tend to click away. Form completion rates and added fields are inversely related.

To keep those conversion rates up and deliver exceptional user experience, only ask critical questions.

10 Exceptional Contact Us Page Examples

I’ve talked a lot about what should and shouldn’t go on a Contact Us page.

These ten companies have lessons anyone can apply.

Streamlined and Simple: Scorpion

Scorpion offers internet marketing services to law firms, hospitals, franchises, and more. The company shows off robust design skills on all other web pages. But this one is remarkable in its simplicity.

Customers answer one simple question with a dropdown. The answer routes them to an appropriate secondary form.

Scorpion contact us page example

Customers can also skip the hassle of forms altogether, call the number in the top-right corner of the screen, or visit one of three locations listed at the bottom of the page.

Brand Promise First: BarkBox

A subscription service for happy dogs should have a dog’s photo on a Contact Us page. And that dog should look happy. BarkBox has that element covered.

barkbox contact us page example

Customers have three different contact options sitting below that big image. They can search FAQs, start a live chat, or send an email. It’s a simple, streamlined interface made for busy dog lovers.

Personality Plus: Kick Point

This Canadian marketing firm kicks off the About Us page with a chatty, conversational tone.

Keep scrolling, and that clever voice keeps speaking. When you reach the bottom of this page, you know just how these employees talk and write.

kick point contact us page example
another kick point contact us page example

The cleverness doesn’t impede clear communication. You’re told the company’s address, email address, phone number, and more.

Crisis Communication: Powell’s Books

Powell’s puts customer communication front and center on this Contact Us page. Timely content about shipping delays comes first. Keep scrolling, and you’re taken to email addresses and phone numbers.

powell's contact us page example
powell's books contact us page example

Typically, converting Contact Us pages are short. But you can break the rules when the unexpected happens.

Arresting Graphics: Parker Lee

People hire Parker Lee to design logos, websites, and other branded elements. He puts those skills to work on this visually arresting Contact Us page. The page begins with a brand statement, but scrolling past that is a snap.

parker lee contact us page example
parker lee contact us page example map

A simple form with just four fields appears, and a clever map rounds out the page.

Forms Do the Hard Work: Six Leaf Design

This company emphasizes sales on this Contact Us page. A three-field form, with a tiny multiple-choice quiz, gets potential customers a price quote.

sixleaf contact us page example

A blue button for anxious customers leads right to a 20-minute consult appointment. For companies hoping to emphasize lead generation, this is a smart model to follow.

Friendly Faces: Byte

Who will customers talk to when they reach out? Byte answers this question with photos of real-life customer service reps ready to respond to questions.

byte contact us page example

Choose from multiple contact formats, including text, email, Facebook message, and email. All of this data is streamlined, so white space surrounds the page.

Product Photography: Freshly

Freshly offers meal-kit delivery services, and an enticing product takes up about half of this Contact Us page. Putting the product first could attract customers to jump into a purchase.

freshly contact us page example

The contact box is the clever bit. Customers can chat, call, text, or skip to email.

This is a simple, friendly interface that puts the product first.

Multi-Location Mastery: Wendy’s

How do you handle inquiries when customers have dozens of locations to choose from? Wendy’s handles this question with a “Find Wendy’s” button at the top of the page.

wendys contact us page example

Customers with questions can text or call a number displayed in big, black text. It’s nearly impossible to miss. A clever, short form rounds out the page.

Short and Sweet: My Own

I put best practices to use on my website’s Contact Us page. I use a drop-down to route questions, and I ask customers to fill out just three fields.

I keep the branding light on this page, but the colors remind my guests that they’re still on my site.

neil patel contact us page example

I also link to relevant social media sites to follow me through those platforms. My digital marketing consulting contact form is similar. Short and sweet with just the information I need to know.

Contact Us Page Do’s and Don’ts

We’ve walked through several examples of pages that convert. And we’ve shared quite a few tips you can put to use right now.

But there’s more to learn.

As you’re working on your Contact Us page, be sure to:

  • Be a good journalist. Put the important stuff first. Your visitors are there to connect with you. Make those opportunities easy to find and deliver an exceptional user experience. Save the rest for last.
  • Promote your page like a pro. Put a link to your page in your email signature and link it to your social media accounts. Make sure customers know you’re interested in a connection.
  • Link to your page. Customers look in the top-right corner of a page for Contact Us links. Make sure each page on your site connects to that critical page.

Before you publish your Contact Us page, be sure to avoid:

  • Cluttered design. Don’t fill the space with tons of graphics, jokes, or text blocks. Respect what your consumers are there to do – contact you.
  • Overconfidence. Use A/B testing to find the design your customers want. Don’t be overconfident about your design prowess — you might be surprised by what works!
  • A desktop-first mentality. Test your site on mobile devices. Try out the form fields. Plenty of customers will visit you on the go; make sure their experience is a good one.

It takes time to design a Contact Us page that converts. Don’t be afraid to slow down, test, and head back to the drawing board. You can’t afford to make mistakes on such an essential piece of your website.


Your Contact Us page is one of the most critical assets on your website. People head here when they want to reach you. Make that communication as quick and painless as possible.

Publish with confidence, and watch those conversion rates. If you don’t see the response you want, change it!

With experimentation and vigilance, you can develop the right Contact Us page that works for your customers, your company, and your community.

Is your current Contact Us page lacking? What can you change to make it more effective?

The post Contact Us Page Tips: Move From Blah to Yeah! appeared first on Neil Patel.

3 Ways to Fix Business Credit in a Recession

Learn How to Fix Business Credit

Do you need to repair your business credit? Is your business credit score nothing to write home about? Was it good once but now, not so much? Here are three easy and effective ways to fix business credit and get back on track.

Recession Period Funding

The number of American financial institutions as well as thrifts has been decreasing progressively for 25 years. This is coming from consolidation in the marketplace in addition to deregulation in the 1990s, decreasing obstacles to interstate banking. See:

Assets concentrated in ever‐larger financial institutions is problematic for small business proprietors. Big financial institutions are much less likely to make small loans. Economic recessions mean financial institutions come to be a lot more mindful with financing. Thankfully, business credit does not rely on financial institutions.

Fix Business Credit: 1 – Make Sure Your Credit Scores Are Accurate

Perhaps the easiest way to repair business credit is to assure that all of the reporting on it is correct and complete. This can help you locate feasible issues and stay informed on your business credit profile. So the first thing you want to do is, request your reports.

Business Credit Reporting Agencies


FICO’s SBSS (Small Business Scoring Service) Score will be generated when you apply for a loan. The lender will send your company’s documents and information to FICO. Then FICO will collect more data from the credit reporting agencies (Equifax, Dun & Bradstreet, and Experian).

Dun & Bradstreet’s PAYDEX

A PAYDEX Score works as Dun & Bradstreet’s dollar-weighted numerical rating of how your company has paid the bills during the last 12 months. Get your PAYDEX report here and you can contact their Customer Service department here.


Order your business’s Equifax report here.


Order your company’s Experian report here.

Monitor Your Business Credit

Know what is happening with your credit. Make certain it is being reported and attend to any errors as soon as possible. Get in the habit of checking credit reports and digging into the details, and not just the scores.

We can help you monitor business credit at Experian and D&B for 90% less.

At Equifax, you can monitor your account at:

Update Your Information

Update the data if there are inaccuracies or the info is incomplete. At D&B, you can do this at: For Experian, go here: So for Equifax, go here:

Fix Business Credit

So, what’s all this monitoring for? It’s to dispute any mistakes in your records. Errors in your credit report(s) can be taken care of. But the CRAs normally want you to dispute in a particular way.

Get your small business’s PAYDEX report at: Get your company’s Experian report at: And get your Equifax business credit report at:


Disputing credit report errors generally means you send a paper letter with copies of any proofs of payment with it. These are documents like receipts and cancelled checks. Never mail the originals. Always mail copies and retain the originals.

Fixing credit report mistakes also means you specifically spell out any charges you challenge. Make your dispute letter as crystal clear as possible. Be specific about the problems with your report. Use certified mail so that you will have proof that you mailed in your dispute.

Dispute your or your small business’s Equifax report by following the instructions here:

You can dispute errors on your or your company’s Experian report by following the instructions here:

And D&B’s PAYDEX Customer Service phone number is here:

Disputing Charges with Your Creditors

Much like you disputed the charges to the reporting agency, you may also need to dispute them to the creditor itself. Again, you will need to make your case in writing and enclose copies of any proof of payment. Be specific about what you are disputing.

Fix Business Credit: 2- Understand Your Scores

Understanding your scores is a great way to start to fix business credit. This way, you spend your time on activities which are most likely to help you. That is, you can get the best bang for your buck. Even in a recession, fixing business credit scores is easier if you understand your scores in the first place.

Dun & Bradstreet’s PAYDEX Business Credit Score

A PAYDEX Score from Dun & Bradstreet ranges from 0 to 100. This score has a basis in payment information which is on report to the agency. Or it is on report to data-gathering firms partnering with the CRA.

D & B uses this data, along with a credit score and Financial Stress Score, so as to advise just how much credit a lending institution should extend to your company.

Getting a PAYDEX Score

To get a PAYDEX score, you must file for a D-U-N-S number by using Dun & Bradstreet’s site. The number is at no cost. Plus the CRA will need to have reports of your payments with four or more merchants.

Your firm’s PAYDEX score reveals if your payments are usually made promptly or in advance of schedule. As you might expect, a higher number is better.

PAYDEX Score Details

The scores break down as follows:

  • 80 – 100: A low risk of late payments
  • 50 – 79: A medium risk of late payments
  • 0 – 49: A high risk of late payments

D&B Business Credit Scores

Your company’s credit score ranges from 1 to 5. 1 is the best score. This matches your firm with other companies with similar payment histories. The score demonstrates just how usually those business often tend to pay immediately.

This information can actually assist loan providers to acknowledge your business’s standing. But it does not really reflect all of the payment documents from your business.

Financial Stress Score

The Financial Stress Score also runs from 1 to 5. It matches your company with various other business sharing comparable financial and business characteristics.

These resemblances are in areas such as size or amount of time in business. This score shows how often those businesses have a tendency to pay on schedule. As before, 1 is the very best score. This score is a more thorough examination of the business landscape, versus an evaluation of your company’s actual payment history.

An awesome PAYDEX score for your business is 80 – 100.

Experian Credit Scores

Experian’s scoring system is called Intelliscore Plus.

What is the Intelliscore Plus Credit Score?

The Intelliscore Plus credit score is a statistically based credit-risk analysis. The key function of Intelliscore Plus is to aid companies, investors, and possible future loan providers make wise judgments about who they should or should not do business with.

Like an auto dealer uses a consumer’s FICO score to quickly figure out just how much of a credit risk a potential customer might be, the Intelliscore Plus credit score can provide understanding on just how much of a credit risk a company or business owner may be.

Intelliscore Plus Credit Score Range

The Intelliscore ratings vary from 1 to 100. So the higher your rating, the lower your risk class. The chart below details each Intelliscore Plus credit score range as well as its associated meaning.

Score Range/Risk Class

  • 76 – 100 Low
  • 51 – 752 Low – Medium
  • 26 – 503 Medium
  • 11 – 254 High – Medium
  • 1 – 105 High

Computing an Intelliscore Plus Credit Score

In the credit world, Intelliscore Plus is considered one of the most trusted tools in successfully forecasting risk. Among the ways Intelliscore Plus maintains this claim to fame is by acknowledging the major variables that reveal if a firm is likely to pay their debts.

Though there are over 800 industrial and owner variables constituting an Intelliscore Plus credit score, the variables can be broken down into these essential factors:

Payment History

The bureaus call this recency yet in the real world, it’s nothing more than your current payment status. This includes the number of times your accounts become delinquent, the number of accounts that are currently overdue, and your overall trade balance.


Just like payment history, frequency accounts for the quantity of times your accounts have been sent out to collections, the amount of liens as well as judgments you may have, and any bankruptcies connecting with your business or personal accounts.

Frequency can likewise consist of information associating with your payment patterns. Were you regularly slow or late with payment? Did you start paying expenses late, yet over time, quit doing so? These elements will certainly all be considered.


This particular aspect focuses on exactly how you use credit. As an example, just how much of your readily available credit is presently in operation? Do you have a high ratio of overdue balance in contrast with your credit limits?

If you will start a company or are fairly new to this game, the listing above may seem a bit overwhelming. If you haven’t begun or do not have a lengthy history of business-based deals, exactly how will Intelliscore Plus rate you?

Intelliscore Plus handles these scenarios by using a blended model to develop your score. This suggests that they consider your personal credit score when determining your business’s credit score.

Fix Business Credit in a Recession Credit Suite

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Equifax Business Credit Scores

The Equifax Credit Risk Score comes from a model which they use to place specific risks. Equifax uses these information in its computations, consisting of the depth of the credit information Experian can get the length of your small business’s credit history, as well as your business’s payment delinquency history.

Equifax then segments some 5 different scorecards with each other, by using statistical analysis. In order to improve their accuracy, Equifax recommends combining their Credit Risk Score with their proprietary Equifax Bankruptcy Navigator Index.

The Bankruptcy Navigator Index helps forecast the likelihood of your company going bankrupt in the next 24 months. Equifax bases its predictive model on over 270 million separate accounts.

Equifax shows three separate business determinations on its commercial credit reports. These are the Equifax Payment Index, your company’s Credit Risk Score, and its Business Failure Score.

Equifax Payment Index

Comparable to the PAYDEX rating, Equifax’s Payment Index, which has its measurement on a range of 100, demonstrates how many of your company’s payments were made punctually. These consist of both data from credit companies and vendors.

However it’s not implied to anticipate future behavior. That is what the other two ratings are for.

Equifax Credit Risk Score

Equifax’s Credit Risk Score assesses how likely it is your business will come to be drastically delinquent on payments. Scores range from 101 to 992, and they review:

  • Available credit limit on revolving credit accounts, e. g. credit cards
  • Your business’s size
  • Evidence of any type of non-financial transactions (e. g. vendor billings) which are delinquent or were on charge off for two or more billing cycles
  • Length of time since the opening of the earliest financial account

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Equifax Business Failure Score

Finally, Equifax’s Business Failure Score takes a look at the risk of your small business closing. It ranges from 1,000 to 1,600, reviewing these aspects:

  • Total balance to total current credit limit average utilization in the previous three months
  • How much time since the opening of the oldest financial account
  • Your company’s worst payment status on all trades in the previous 24 months
  • Documentation of any non-financial transactions (e. g. vendor billings) which are overdue or have gotten on cost off for two or more billing cycles.

Equifax Scoring Analysis

For the credit risk as well as business failure scores, a rating of 0 means bankruptcy.

An outstanding Equifax score for your firm is as follows:

  • Payment Index 0 – 10
  • Credit Score 892 – 992
  • Business Failure Score 1400 – 1600

FICO Business Credit Scores

FICO uses its SBSS (Small Business Scoring Service) Score to incorporate consumer bureau, monetary, application, and business bureau information. FICO then validates their SBSS models for purchases such as Credit line transactions, Term Loans, and Commercial Card obligations which go up to $1 million. Their idea is to evaluate how your business repays all kinds of loans.

Business credit providers make use of the FICO SBSS score as a device to make a decision whether they should authorize a loan to your small business at all.

The SBA employs this score as well, to authorize or approve company loans. It has a basis in your company and consumer credit history and not simply your company’s financial health.

The score factors in the examination of the risks inherent in your company’s credit applications. With SBSS, lending institutions make their determinations in a matter of hours, as opposed to days. Lenders are more confident in their lending judgments, and your business gets swifter decisions on your loan applications.

The SBA’s Participation

The FICO Small Business Score or SBSS score is the main figure that the SBA considers while establishing to approve a loan, especially when it involves the SBA’s 7(a) loans.

Computing a FICO SBSS Score

The FICO SBSS Score reveals the likelihood or possibility of you, the candidate, covering your month-to-month bills promptly. The score runs from 0 to 300. A higher score means reduced risks and typically creates more favorable credit terms. The score comes from your company and personal history of credit use along with your business’s financial data. Variables also involve your company’s age, as well as its years or complete time in business.

As of 2014, all SBA 7(a) loans must go through a business credit score pre-screen, as well as for SBA loans, you might perhaps not get an approval if you had a score less than 140. However the cutoff was generally set to 160, and frequently, a score under 160 meant a rejection. A lot of lending institutions will only approve scores above 160 or 180, to lend as much as $1 million. However a score lower than 160 or 180 can still qualify you for a smaller sized loan.

The formula for the FICO SBSS Score is as follows:

  • The last year of PAYDEX scores from Dun & Bradstreet
  • Amounts and types of any judgements against your firm
  • The amounts and kinds of any liens against your business’s real or personal property.
  • Your company’s available resources
  • Your company’s profit
  • And other, less distinct monetary information

If you have no record of company credit and had a small or quick time in your business, then the possible highest FICO SBSS score you can perhaps expect is 140.

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Usage and Sorts of SBSS Model Lenders

A FICO SBSS rating includes the choice to opt for particular models which are market-specific for enhanced and much better decision making. For instance, one model is an agricultural leasing and lending model. Another model was made especially for Canada. Additionally, the insights of the SBSS score provide support for the SBRI (Small Business Risk Insight, from Dun & Bradstreet) and the SBFE (Small Business Financial Exchange) data databases.

Confirming the SBSS models is necessary for credit lines, commercial cards, as well as term loans of as much as one million dollars. If you are requesting one million dollars or less from bank financing, then there are chances that your SBSS score will be under review.

The Kind of Information in the Score

The SBSS offers the credit issuers of businesses various information blends to guarantee that they can evaluate your company’s credit risks. For instance, a particular issuer of credit can choose only to examine a principle proprietor’s application information, or the credit provider can select to include one or multiple business bureaus’ data.

Or the credit issuer can only decide to prioritize one aspect over another. This intelligent score originates from various business bureaus on an automated basis, in any type of order or whatever priority the issuer of the credit likes. For that reason, if the loan provider selects the score of Dun & Bradstreet’s PAYDEX as its default, the SBSS will pull that set of information.

SBSS Credit Offer Index: Exactly How It Works and Why It Is Important

The Credit Index is an element of the FICO SBSS Credit Score for your business, made to help credit issuers understand your capacity. It works as the standards against all the businesses with similar profiles.

The SBSS Credit Offer Index includes economic application info, business credit bureau documents, and credit bureau information for consumer. It gives a percentile ranking of the present versus other smaller sized businesses with identical or comparable attributes and total requested money from all those companies.

The Updated SBSS

Reporting agencies like D&B power the newer FICO SBSS Score model. The SBFE information may be used to anticipate charge-offs, bankruptcy, or three plus cycles overdue or delinquency over a duration of two years.

SBA Credit Scoring

The SBA’s tool has a basis in FICO. Their idea is to accelerate their credit choices for loan approvals. The tool uses several data sources and over one hundred combinations of business and consumer analytical models. They use a designated cutoff.

Their total stats on their over $60 billion profile show that companies with scores at, or over the assigned cut-off will have very good payment history. So when you fix business credit, you might just want to fix your personal credit as well.

Fix Business Credit: 3 – Improve Your Payment History

Fixing credit issues means you need to fix bad habits and not repeat them. Mostly importantly, this means paying your bills on time and as completely as possible. A bonus to paying on time and in full means you pay considerably less interest on your debts.

Your payment patterns and history are a driving force in your overall credit score. Over time, paying your invoices on schedule will help establish your company as one that pays their financial obligations. This will inevitably help push your score up as well as show other firms you are a low risk.

Fix Business Credit: Bonus – Keep Your Debt-to-Income Ratio in Check

The more debt you have on your plate, the more invoices you have, and the less disposable income you have. If your total debt approaches or surpasses your income level, then you’re probably to be seen as high-risk.

Keep your financial obligations in check and consistently pay them off to keep a healthy balance between what you make and what you owe.

Fix Business Credit: Bonus – Use Your Credit

Keeping your financial obligations low remains sound recommendations. Still, opening and sensibly capitalizing on business credit accounts can help you increase your available credit and fix business credit.

Bonus – Improve Your Personal Credit Score, Too

Why is your personal credit score important to your business credit score? Your personal credit is fair game when it pertains to your Intelliscore Plus score.

Running a company is difficult work, but don’t let your individual finances suffer. Stay on top of your personal monthly bills. Also, stay clear of unnecessary credit inquiries. And avoid compromising your personal credit for company demands.

Fix Business Credit: Takeaways

Check your business credit scores and stay on top of your bills. Dispute errors and monitor your profiles so you’re never caught unawares.

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